I made a verbal contract with a currency exchange company,but I´ve change my mind ,they say I have to pay them


Currency Exchange
Tony M asked:


The company Interchange Organisation Ltd, say I have to go ahead with the verbal contract and the email thay have sent me is binding, but I dont want to go ahead with the currency exchange ,What rights do I HAVE IF i DONT PAY THEM .They say they will accept a fee to cover the conversion back to euro but thats about 1000pounds .

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5 Responses to “I made a verbal contract with a currency exchange company,but I´ve change my mind ,they say I have to pay them”

  1. Duke75 Says:

    Tell them you will pay it if they send you a copy of the contract you signed. Duke75

  2. shortbreadtin Says:

    According to there t&c’s the verbal contract is binding so I don’t think you have a choice:

    3.1 The Client may give Interchange verbal or written orders or instructions relating to a transaction for the purchase or sale and delivery of currency. Interchange shall be entitled to act upon the verbal or written order or instruction of any other person authorised or nominated by the Client. The moment the Client agrees a Contract verbally, the Client agrees that he/she is entering a binding contract and is obliged to perform the Contract according to Interchange Terms. In the case of a verbal order or verbal instruction Interchange will require the Client to confirm such order or instruction in writing but Interchange will itself confirm the order or instruction electronically or by email, fax or post to the Client which itself shall be deemed to be (if not the fact) confirmation of the order or instruction that Interchange may act upon with impunity notwithstanding the fact that the Client fails to confirm the same in writing as requested herein.
    3.2 Failure to confirm the transaction will not entitle you to treat the Contract as void and we will presume that you agree with the Terms. If you have not received the contract note, you must notify us within 24 hours of agreeing the Contract. Otherwise our record of the Client instructions and our Terms shall be definitive.
    3.3 Once an order or instruction has been given by or on behalf of the Client it cannot be rescinded, withdrawn or amended without Interchange’s express consent.
    3.4 Interchange may at its absolute discretion refuse any dealing instruction given by the Client without giving any reason or being liable for any loss occasioned thereby. Interchange may (but shall not be obliged to) require confirmation (in such form as Interchange may specify from time to time) from the Client of any order or instruction if:
    (a) Interchange considers that such confirmation is desirable or that an order or instruction is ambiguous: or
    (b) The instruction is to close the Client’s account or to remit the Client’s funds to a third party. shortbreadtin

  3. nikgy71 Says:

    just ignore them, a verbal contract is proof of nothing, unless you’ve signed anythink. a judge will fall over laughing if that went to court. nikgy71

  4. telwidit Says:

    A contract is worth whatever it’s written on.
    I don’t know where a verbal contract is binding. If you said you wanted to convert money that’s not the same thing as putting it in writing which binds you to the fact and contractual arrangement.
    I don’t see where a court would hold that as a binding contract.
    Thanks telwidit

  5. nosdda Says:

    In British Law a verbal contract is as binding as a written contract. You have to pay their charges or go ahead with the deal. If you took a car for repair and asked them to fix it, that is a verbal contract, and you are liable to pay for the work. nosdda

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